Frequently asked questions

How can i book a transfer?

Up to 4 persons you can book online , the system accepts all major credit cards.  For 5+  persons we work with minibus transfer companies at very competitive rates, send us a message providing your flight details, amount of persons and time of arrival - keep in mind 2 way transfers come cheaper!

Do you have luggage storage?

Yes we do for a few hours or even a few days if you plan to travel and dont want to carry all bags with you. This service is free of charge, please ask our reception desk for quantity.

Baby cots – extra beds

We do have baby cots and extra beds. It is best to contact us before booking to check availability and room arrangements.

Is there Wifi access?

Of course! Free wifi in rooms and public areas recently upgraded to 50Mbps VDSL connection and new equipment for even faster internet.

What do your rooms offer?

All rooms are standard basic types, some rooms are on the streetside and some in the rear but regardless all rooms offer private bathroom, satellite television, air conditioning and heating, free wireless internet-VDSL connection, direct-dial telephone, wake-up service. From our front desk you can also find irons, water boilers, scales and hairdryers, you can visit our room & rates page for more details.

Do you have parking?

Not on site, but we do have special hotel rates for our guests with parking spaces close by from 5€ - 10€ per day. Keep in mind street parking is also an option but most streets have a parking payment sign so you will need to purchase parking tickets and renew during the day.

Breakfast

Breakfast is served at our partner Arion and charged at 6€ per person, rich buffet type including cakes, croissant, sausages, cheese, yogurt, orange juice, eggs, marmelade, honey, cerial, milk, coffee-tea, 2 types of bread.

Do you allow pets?

Sorry unfortunately not, although we do love pets and are pet owners the space is limited and not possible to accept pets.

What do i need for check-in?

You will only need a government-issued ID  or driving license or passport and your booking details in case the booking is made from a booking site.

How can I find the hotel?

The Athinaikon is easily accessible from the airport, port, train and bus stations. The hotel is in the center of Athens, Monastiraki station is only a 5 minute walk from the hotel. For maps and information please visit our how to find us page. The hotel address is 40 Evripidou street Athens 10552 - Greece. Telephone +30 210 3215657.

Children policy

All children are welcome. All children under 5 years stay can stay free sharing existing beds. Baby cots are free of charge and available upon request.

What roomtypes do you have?

The Athinaikon consists of 26 rooms including singles, doubles/twins, triples and four-person, family-sized rooms  -  detailso of our roomtypes in our  room & rate page.

Bookings

Will the online reservation cost be charged to my credit card?

No charge is made for free cancellation bookings, for non refundable-prepaid bookings the total booking amount is charged to your credit card in advance.

What if i have a late check-in?

No problem! Our reception is open 24 hours, our staff will be waiting for you even if your check-in is late. Keep in mind the metro runs until midnight, so your transportation option at this time is the X95 bus - 24 hours every 30 minutes 5€ or you can take a taxi from the airport stop  58€. For more information please visit our how to find us page.

Can I book more than one room at a time?

Yes you can book multiple rooms and roomtypes each time.

What is a preauthorization?

In short preauthorization is made to verify if a credit card is valid and checks if the card has funds and is not fraud, by preauthorizing the first night of the reservation is temporary "hold", this amount is only blocked for a few days (5-6 days usually) and is NOT a purchase or transaction just a hold and works as a guarantee for your booking. Preauthorizations do not show up on credit card statements but can be notified to card owners from his/her bank with SMS text messages, exact date of its release can usually be seen in most ebanking accounts and services. All bookings are preauthorized except for non refundable-prepaid bookings which are fully charged at the time of booking.

What are non refundable bookings?

Special offers and promotions which offer very attractive rates up to 30% off regular rates. Full prepayment is required at the time of booking. The total price of the reservation will be charged and is non-refundable. Modifications are subject to availability. Non refundable rates can be easily identified next to each roomtype in our booking engine.

Why has my credit card been declined?

Here are some reasons why your credit card can get declined.

  1. The card is blocked for overseas use.
  2. The card is not a supported type, our booking engine supports Visa, Mastercard, Diners, Discovery, JCP, AMEX.
  3. The amount we are trying to charge or preauthorize exceeds your credit cards limit.
  4. Wrong submited details such as CVC code (3 or 4 digits on the back), expire date, card number etc.
  5. The credit card has expired.

In case a transaction cannot be completed we notify our guests allowing  a 24-48h period to fix the problem or to replace with a new card.

What is your cancellation policy?

Cancellation policy depends on the booking type you select - 24 hours free cancellation? or discounted non refundable? - your choice.

Free cancellation plan

  • With free cancellation it is possible to cancel up to 24 hours prior to arrival 12.00 local time (GMT +2.00) without penalty -  If cancelled later or in case of a no-show 100% of the first night will be charged to your credit card and the room is open for sale.

Non refundable prepaid plan

  • Non refundable discounted rates offer very attractive rate discounts ideal for fixed plans but special conditions do apply, full prepayment is required at the time of booking, modification of dates are subject to availability. these rates are non refundable and cannot be cancelled free.
What are check-in and out times?

Check-in :13.30 and check-out:12:00