Why has my credit card been declined?

Here are some reasons why your credit card can get declined.

  1. The card is blocked for overseas use.
  2. The card is not a supported type, our booking engine supports Visa, Mastercard, Diners, Discovery, JCP, AMEX.
  3. The amount we are trying to charge or preauthorize exceeds your credit cards limit.
  4. Wrong submited details such as CVC code(3 or 4 digits on the back), expire date, card number etc.
  5. The credit card has expired.

In case a transaction cannot be completed we notify our guests giving  a 24-48h period to fix the issue or to replace with a new card.

Comments for this post are closed.