Here are some reasons why your credit card can get declined.
- The card is blocked for overseas use.
- The card is not a supported type, our booking engine supports Visa, Mastercard, Diners, Discovery, JCP, AMEX.
- The amount we are trying to charge or preauthorize exceeds your credit cards limit.
- Wrong submited details such as CVC code(3 or 4 digits on the back), expire date, card number etc.
- The credit card has expired.
In case a transaction cannot be completed we notify our guests giving a 24-48h period to fix the issue or to replace with a new card.